Complaints & Contact Information

Template notice: this page is a starting template and does not constitute legal advice. Review it with a qualified adviser and replace the highlighted placeholders before publishing.

This website is operated by Westgate Consultancy Limited, trading as Westgate AI, a company registered in England and Wales under company number 15769595, with its registered office at Suite G04, 1 Quality Court, Chancery Lane, London, England, WC2A 1HR ("we", "us", "our"). Contact: info@westgateconsultancy.net.

How to complain

We aim to get things right first time, but if something has gone wrong please tell us so we can put it right.

Please include your name, contact details, order or job reference and a description of the issue.

What happens next

We will acknowledge your complaint within [3] working days and aim to resolve it within [14] days. If we need longer we'll keep you updated.

If you're still not satisfied

Consumers can seek independent advice from Citizens Advice (citizensadvice.org.uk). For data protection complaints you can contact the ICO (ico.org.uk).